Item used to be got rid of from a working environment. Power adapter IS included. EBay Feedback and Cases We take feedback very seriously and do the most efficient that we will be able to to be sure that every customer is happy with the investment. Before placing negative or neutral feedback or opening up a case, please allow us the opportunity to mend or get to the bottom of any dispute or problem. We are committed customer satisfaction and strive for superb ratings. Order Processing and Shipping We now offer 1 day processing…. Faster delivery time and FREE SHIPPING. Meaning, if your order is available in on Monday morning, it’s going to typically ship Tuesday morning. Please needless to say the shipping warehouse does NOT open on weekends. Due to this fact, if your order is available in on a Saturday, it’s going to be processed Monday morning. International and non-continental USA orders or processed within two business days. Continental USA orders are shipped by way of UPS. All other orders are processed through america Postal Service. Dead on Arrivals (DOAs) and Replacements Even though we test all of our products before shipping, DOAs do happen every now and then. Our warranty will cover the damaged equipment and we will be able to replace it at NO cost. All DOAs and replacements will ship by way of UPS GROUND SERVICE or USPS Priority Mail within 24 hours of notification. If you want faster shipping times, the buyer will assume the difference in shipping costs. Returns If listing states that we accept returns, the conditions are: We accept returns within 14 days of purchase for any reason. Returned merchandise MUST be within the original packaging and original boxes for a return to be accepted. The buyer might be liable for the price of the return shipment and might be answerable for the merchandise until we receive it. What this implies is that we strongly recommend insuring the merchandise for the invoiced amount. If we receive damaged goods, we reserve the appropriate to refuse the refund or discount the price of the damaged goods from the refund. Please ensure that the returned merchandise is packaged well and insured to keep away from issues. If original packaging is missing, a 30% restocking fee might be charged.