Onebigoutlet You’ll be able to contact Onebigoutlet by messageing us immediately from eBay Place of work Hours Monday through Friday 11:00 A.M. – 8:00 P.M. EST (8:00 A.M. – 5:00 P.M. PST) All e-mails will be responded to within 12-24 hours. FAQ FAQ Do you offer local pick up? We currently do not offer local pick up. We are online only. Do you ship on weekends? We currently ship all orders out Monday-Friday the use of UPS. We only use UPS. Delivery can occur on Saturdays. All deliveries are subject to UPS holidays. Who do I contact if I receive a damaged product? If your product is damaged, you may also use the contact form provided. What are your business hours? Our customer service department is open Monday – Friday 9am to 5pm PST. Where do you ship from? We now have warehouses in California and Indiana. Inventory and proximity decide which warehouse will ship your product. Why am I paying tax for my order? If you reside in California and/or Indiana you are subject to sales tax. How long until my order ships? Orders placed before 11AM PST with successfully processed payment and to be had inventory will ship out within 1 business day (Monday – Friday). We don’t ship Saturdays, Sundays, or holidays. Will I receive a tracking number for my purchase? You’re going to receive an order and shipping confirmation email within 1 business day if order is placed before 11AM PST. Do you ship the world over? We currently only ship within the continental United States (with the exception of Alaska, Hawaii, and Puerto Rico). Do you ship to PO boxes? We currently do not ship to P.O. Boxes. How do I cancel my order? Only orders not yet processed for shipment could also be cancelled. You have 24 hours from the time you place your order to cancel. We will be able to credit cancelled orders in the form of payment used. Do you deliver on weekends? We ship all orders out Monday-Friday by means of UPS. Delivery can occur on Saturdays. All deliveries are subject to UPS holidays. Why hasn’t my order shipped? Orders placed before 11AM PST with successfully processed payment and to be had inventory will ship out within 1 business day (Monday – Friday). We don’t ship Saturdays, Sundays, or holidays. If any item(s) purchased are out of stock, You’re going to receive a full refund (including tax) back to the original form of payment. Refunds are subject to your bank’s processing time. 14. Why is not my coupon working? Your coupon may have expired. Only one discount applies per order. Are there promo codes / coupons to be had for me? As a member of the Belleze community, you may also receive special discounts and promotional codes every now and then. You might also see discounts on banners and notifications on our internet site. These codes will be delivered immediately to you through the email you used to set up your account and / or sign up for our email list. Our Marketing team works hard to provide every member with a unique experience so you should definitely’re subscribed to our email list! Do you have a showroom? We are only online presently. Do you offer wholesale prices? We don’t offer wholesale pricing. Do you offer any installation products and services? We don’t offer installation products and services. I received an incomplete order (missing parts, manual, and so forth.), what do I do? If you receive an incomplete order, please contact us HERE. We will be able to also be reached by phone at (949) 344-7453 Monday – Friday, 9AM – 5PM PST. Why used to be my order cancelled? If your order is cancelled because of inventory, You’re going to receive an email. Typically, inventory is decided at time of purchase. In the event that your item is out of stock, You’re going to receive a full refund (including tax) back to the original form of payment. Refunds are subject to your bank’s processing time. About us Shipping Returns Contact Us Special Offers FAQ Powered by Frooition.com Frooition www.frooition.com | No-js Template | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design (ver:froo_no_js) This listing is currently undergoing maintenance, we apologise for any inconvenience caused.